Here's a recent review we received that highlights the benefits of MicroScope:
"Our small team of engineers use MicroScope to 'sanity check' our findings on supposed, faulty goods returned from the field (including Retail Stores) during early life, as we will have had little or no fault finding experience on these new models.
Whilst, as a manufacturer, we have machine specific diagnostic software for all PC models, these tools often require adjustment as the standard hardware tests included may not have accounted for changes in hardware or design architecture.
This is when MicroScope comes into its own. We use it to compare results as it is one of the most reliable diagnostic suits we have found on the market and it often finds things that other diagnostics do not detect. Knowing results are accurate allows us to pass on 'likely fault' information to repair agents around the country with confidence."
- Andy Chapman, PC Repair Controller - Toshiba UK
Oct 26, 2010
Mar 10, 2010
Put PC Troubleshooting on Automatic!
Getting it Right the First Time:
How using a reputable diagnostic tool saves you time and money in the long run.
In these days of tight competition and narrow margins, of ‘need it now’ and ‘what’s your best price’, we are all having to learn to go that extra mile, but in so doing we also need to ensure that we can meet these demands while at the same time being profitable.
The world moves at a very fast pace and the average consumer is far more demanding and worldly wise than they were 10 or 20 years ago. The options are vast, the technology endlessly evolving and to keep up one has to be able to run faster and do a better job than the next guy.
Everybody wants everything done yesterday, and no one has the time, nor the room, for trial and error. We live in a world of ‘supply on demand’ and those who can, succeed, and generally, those who can’t, don’t.
Services are only worth what someone is willing to pay, and the average customer is understandably fickle, tending to go where they can get the best price. That said, usually, once they have found someone who gives them a good service and they feel they can trust, they are more likely to come back and even refer you to their family and friends.
The marketplace is crowded with so many different options and solutions - so, how do you stand out in the crowd? How do you put yourself in a position whereby you can afford to be competitive, while still making enough profit to stay viable, particularly in these times of economic stress?
The answer has got to be in how you do your business, and the tools you use to assist you.
Your time is your most valuable asset – spending it wisely so that you make the most from each hour invested in your work is of course the key. There are only so many hours in the day and only so many of those that you want to spend working.
Getting it right the first time is key.
Using reputable and time tested diagnostic tools offers you a way to do this and gives you a way to ‘make more time’ – by taking the guesswork, or the ‘double work’ out of faultfinding PCs, and making it possible to confirm suspected faults before even opening up the box!
As anyone in the business knows, the less time spent tracing down hardware issues the better, and the ability to get straight to the heart of the problem is the key to getting the PC up and running, and back to the customer so that you can get paid for your work and move on to the next job.
Clearly, the ideal scenario would be that you get a PC in for repair, definitively find the fault (or faults) quickly and easily, so that you can replace only the needed parts (without the need for swapping out), confirm that the PC is in a 100% working order before returning it to the customer promptly and with complete peace of mind that you’ve delivered a fully working PC.
After all, no one wants to have to, nor can afford to, do warranty repairs that could have been avoided.
But why choose the Micro 2000 Toolkit?
Micro 2000 has been developing and providing tools to technicians that enable them to take the guesswork out of faultfinding PCs for nearly 20 years, and while there are alternatives there are few that can offer the range of utilities and thoroughness you get with the Micro 2000 Universal Toolkit, making it, actually, far more than just a ‘diagnostic’ tool.
Additional utilities such as; system health checks for PC 'MOTs', system optimization, conflict identification, advanced memory testing, low level formatting and data erasure, and the ability to save and restore MBR and CMOS; real-time benchmarking and multi-cycle burn-in testing, data erasure, to name just a few.
Making the technician’s job quicker and easier is our goal, and with the Micro 2000 Universal Diagnostic Toolkit gives a complete ‘pre repair’ and ‘post repair’ solution for anyone building, repairing or maintaining PCs.
So, the upshot. Give yourself a break – take the time and effort out of PC maintenance by adding the Micro 2000 Universal Diagnostic Toolkit to your arsenal!
CLICK HERE for more info.
How using a reputable diagnostic tool saves you time and money in the long run.
In these days of tight competition and narrow margins, of ‘need it now’ and ‘what’s your best price’, we are all having to learn to go that extra mile, but in so doing we also need to ensure that we can meet these demands while at the same time being profitable.
The world moves at a very fast pace and the average consumer is far more demanding and worldly wise than they were 10 or 20 years ago. The options are vast, the technology endlessly evolving and to keep up one has to be able to run faster and do a better job than the next guy.
Everybody wants everything done yesterday, and no one has the time, nor the room, for trial and error. We live in a world of ‘supply on demand’ and those who can, succeed, and generally, those who can’t, don’t.
Services are only worth what someone is willing to pay, and the average customer is understandably fickle, tending to go where they can get the best price. That said, usually, once they have found someone who gives them a good service and they feel they can trust, they are more likely to come back and even refer you to their family and friends.
The marketplace is crowded with so many different options and solutions - so, how do you stand out in the crowd? How do you put yourself in a position whereby you can afford to be competitive, while still making enough profit to stay viable, particularly in these times of economic stress?
The answer has got to be in how you do your business, and the tools you use to assist you.
Your time is your most valuable asset – spending it wisely so that you make the most from each hour invested in your work is of course the key. There are only so many hours in the day and only so many of those that you want to spend working.
Getting it right the first time is key.
Using reputable and time tested diagnostic tools offers you a way to do this and gives you a way to ‘make more time’ – by taking the guesswork, or the ‘double work’ out of faultfinding PCs, and making it possible to confirm suspected faults before even opening up the box!
As anyone in the business knows, the less time spent tracing down hardware issues the better, and the ability to get straight to the heart of the problem is the key to getting the PC up and running, and back to the customer so that you can get paid for your work and move on to the next job.
Clearly, the ideal scenario would be that you get a PC in for repair, definitively find the fault (or faults) quickly and easily, so that you can replace only the needed parts (without the need for swapping out), confirm that the PC is in a 100% working order before returning it to the customer promptly and with complete peace of mind that you’ve delivered a fully working PC.
After all, no one wants to have to, nor can afford to, do warranty repairs that could have been avoided.
But why choose the Micro 2000 Toolkit?
Micro 2000 has been developing and providing tools to technicians that enable them to take the guesswork out of faultfinding PCs for nearly 20 years, and while there are alternatives there are few that can offer the range of utilities and thoroughness you get with the Micro 2000 Universal Toolkit, making it, actually, far more than just a ‘diagnostic’ tool.
Additional utilities such as; system health checks for PC 'MOTs', system optimization, conflict identification, advanced memory testing, low level formatting and data erasure, and the ability to save and restore MBR and CMOS; real-time benchmarking and multi-cycle burn-in testing, data erasure, to name just a few.
Making the technician’s job quicker and easier is our goal, and with the Micro 2000 Universal Diagnostic Toolkit gives a complete ‘pre repair’ and ‘post repair’ solution for anyone building, repairing or maintaining PCs.
So, the upshot. Give yourself a break – take the time and effort out of PC maintenance by adding the Micro 2000 Universal Diagnostic Toolkit to your arsenal!
CLICK HERE for more info.
Feb 15, 2010
NEW VERSION RELEASE - MicroScope QUATTRO!
JUST RELEASED!PUT PC TROUBLESHOOTING ON AUTO PILOT!
NEW UPDATED MicroScope QUATTRO is a 'Triple Boot' Software Suite and comes as a 2 CD package bursting with diagnostic routines and utilities to help make troubleshooting PCs as easy and automatic as possible.
MicroScope QUATTRO - has all the previous tests and utilities plus new and enhanced features including;
- Added multi-processor tests on Intel Quad Core processors
- Modified Processor Identification for an improved identification string
- Increased the number of HD sectors per Read, Write and Seek tests
- Increased support for Audio and NIC cards
- Tested chips include i3, i5, and i7 chips
Feb 10, 2010
Tech Tip - Guaranteed Data Erasure
Here's another of the utilities available to you with MicroScope - SecureWipe completely erases all drive contents for security of classified or sensitive data. Three security levels available that meet or exceed all government and commercial requirements for drive sterilization.
Short Secure Wipe - This will over-write the data twice, which is sufficient to obscure it from anyone without access to a sophisticated data recovery laboratory.
Long Secure Wipe - The data will be over-written six times, which will prevent its recovery by techniques available in the private sector.
Long Wipe with Format - This option makes a total of seven passes: six over-writes followed by a pass that does a low-level format of the drive, and meets the most stringent national security requirements for declassifying a drive.
Entire/Partial - Any of the choices above can be applied to all or part of a drive. If Partial Drive is selected, you will enter the start and ending cylinder and head.
Short Secure Wipe - This will over-write the data twice, which is sufficient to obscure it from anyone without access to a sophisticated data recovery laboratory.
Long Secure Wipe - The data will be over-written six times, which will prevent its recovery by techniques available in the private sector.
Long Wipe with Format - This option makes a total of seven passes: six over-writes followed by a pass that does a low-level format of the drive, and meets the most stringent national security requirements for declassifying a drive.
Entire/Partial - Any of the choices above can be applied to all or part of a drive. If Partial Drive is selected, you will enter the start and ending cylinder and head.
Low Level Format - Performs or initiates a low-level format on all drive types (MFM, RLL, ESDI, SCSI, SATA, and all IDE drives) even if the BIOS LBA functions are enabled. This includes factory-type initialization of all IDE & EIDE drives as well as access to true factory-style format routines.
You can do a true factory low-level format on any drive type, regardless of the size, make or model. Also if track Zero is damaged it will relocate track zero and fix those drives.
For more information on this and the other tests available please CLICK HERE.
You can do a true factory low-level format on any drive type, regardless of the size, make or model. Also if track Zero is damaged it will relocate track zero and fix those drives.
For more information on this and the other tests available please CLICK HERE.
Tech Tip - New Builds and Intermittent Faults
Another one of the great features in MicroScope is the Batch Menu, which is designed for running multiple tests in a continuous or pass-bound mode. This option is useful for testing newly assembled systems and for diagnosing systems with intermittent errors.
The options are available to select specific tests to be performed, and to save the selected tests to a floppy disk. These selections can then be loaded again in order to facilitate specific batch test routines.
The RUN ALL test selection will perform all non-destructive and non-interactive test routines. This will test the following equipment if it is detected by the diagnostic;
Systemboard, Cache Memory, Base Memory, Extended and/or Expanded Memory, Floppy Disk(s) Read and Write (Partial/Entire) Butterfly Seek, Fixed Disk(s) Read, Butterfly Seek and Controller tests, CD ROM Butterfly Seek and Read, Sound Card check, Internal Serial, Internal Parallel, and Video Memory test.
All errors will be logged to the error log until the error log is full. The error log can hold up to 16 errors per test. If the Error Halt has been selected, additional errors for the test will be displayed on the screen.
The option is available to create a report of the system tests that are run, and to save this report to a parallel printer or USB stick.
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The options are available to select specific tests to be performed, and to save the selected tests to a floppy disk. These selections can then be loaded again in order to facilitate specific batch test routines.
The RUN ALL test selection will perform all non-destructive and non-interactive test routines. This will test the following equipment if it is detected by the diagnostic;
Systemboard, Cache Memory, Base Memory, Extended and/or Expanded Memory, Floppy Disk(s) Read and Write (Partial/Entire) Butterfly Seek, Fixed Disk(s) Read, Butterfly Seek and Controller tests, CD ROM Butterfly Seek and Read, Sound Card check, Internal Serial, Internal Parallel, and Video Memory test.
All errors will be logged to the error log until the error log is full. The error log can hold up to 16 errors per test. If the Error Halt has been selected, additional errors for the test will be displayed on the screen.
The option is available to create a report of the system tests that are run, and to save this report to a parallel printer or USB stick.
For more information on this and the other tests available please CLICK HERE.
Tech Tip - Testing and Quality Assurance Reports
Another one of the great features in MicroScope is the Report feature which allows the creation, saving, loading and logging of a report.
The options in this menu are Create Report and Log Report. This feature is designed for the creation of a report on systems that have been tested using the Run All or Run Selected options. If running under the M2000 O/S the report format can be saved to or loaded from a USB stick or floppy diskette.
Create Report - this function will create the report format. The name, address and phone numbers may be input for both the testing facility and the client. Pressing Enter on this option will bring up the Testing Facility window.
Log Report - this option allows the entire report to be saved as a file or displayed on the screen or sent to a parallel printer. While running under the M2000 O/S, the report may also be saved to a floppy disk or USB stick. If running under DOS, the report may be saved to any valid floppy, fixed or network drive by entering the complete path for where the file is to be saved.
Error Log - the Error Log window will display all errors detected from the Run All Tests and Run Selected Tests. The Error Log can hold a maximum of 16 errors for each test performed. This log will be added to a report if errors were detected during testing.
For more information on this and the other tests available please CLICK HERE.
The options in this menu are Create Report and Log Report. This feature is designed for the creation of a report on systems that have been tested using the Run All or Run Selected options. If running under the M2000 O/S the report format can be saved to or loaded from a USB stick or floppy diskette.
Create Report - this function will create the report format. The name, address and phone numbers may be input for both the testing facility and the client. Pressing Enter on this option will bring up the Testing Facility window.
Log Report - this option allows the entire report to be saved as a file or displayed on the screen or sent to a parallel printer. While running under the M2000 O/S, the report may also be saved to a floppy disk or USB stick. If running under DOS, the report may be saved to any valid floppy, fixed or network drive by entering the complete path for where the file is to be saved.
Error Log - the Error Log window will display all errors detected from the Run All Tests and Run Selected Tests. The Error Log can hold a maximum of 16 errors for each test performed. This log will be added to a report if errors were detected during testing.
Error Halt Enabled/Disabled - by selecting Error Halt Enabled, the operator is choosing to halt the batch when the first error is detected. If Error Halt is disabled, each test will continue until the error log for that specific test is filled (16 errors). Enabled will stop on the error and Disabled will continue testing.
For more information on this and the other tests available please CLICK HERE.
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